Every lead answered. More jobs booked. Your business protected.
ORBIT answers every call, responds to new inquiries within seconds and books qualified customers directly into the tools you already use. Behind it, we continuously monitor the accounts, domain and website your business runs on — so growth is never undone by a single breach.
CALLS ANSWERED 24/7·INQUIRIES ANSWERED IN SECONDS·SET UP & MONITORED BY US·SECURITY CHECKED MONTHLY·SCOPE AGREED UP FRONT
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01 · TIME
We save businesses time
Calls answered, inquiries replied to and follow-ups sent without anyone stopping a job to do it.
02 · REVENUE
We capture more revenue
Every lead reaches a real conversation and a booked slot instead of voicemail or a competitor.
03 · SECURITY
We keep it secure
Your calendar, customer records and profiles stay yours — monitored, tested and under your control.
01 — ORBIT REVENUE · AI RECEPTIONIST
Every call answered. Even when your team can't.
The voice in the demo below is 100% AI — no human, no script being read, no actor. It holds a natural, professional conversation: identifying the service needed, collecting the customer's contact and service-location details, checking availability before it confirms anything, and notifying your team when a person should take over. It answers inbound calls 24/7. The recording is a demonstration, not a live customer call.
of customers whose call isn't answered won't call back.
SURVEY DATA REPORTED BY FORBES (2016)
1 job
is what one unanswered call can cost — the value depends on your own average ticket.
NO INDUSTRY FIGURE CITED
— Answered on the first ring, day, night and weekends
— Appointments booked into a supported calendar you already use
— Urgent calls escalated to your team with the details
We configure the call flow with you, test it before it goes live, monitor it in use and adjust it as your business changes. That is the service.
ORBIT Receptionist
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00:00
Try the demo — press play
Listen to a 100% AI receptionist handle a new customer call, start to booking. Turn your sound on.
🔊 ~60 SECONDS · NO SIGN-UP
☏
Incoming call
(717) 555-0192 · NEW CUSTOMER
ORBIT ANSWERING…
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Booked in this demo · tomorrow morning
Confirmation text sent to the caller.
The demo recording could not be played in this browser, so the audio is unavailable. The transcript below is from the same recording.
EVERY VOICE YOU HEAR IS AI — RECORDED DEMONSTRATION, NOT A LIVE INTEGRATION
OP
ORBIT Concierge
● Simulated example
Try the demo — press play
Watch a new website inquiry get answered, qualified and booked in seconds.
SIMULATED · ~30 SECONDS
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SIMULATED CONVERSATION — ILLUSTRATIVE ONLY
02 — ORBIT REVENUE · LEAD RESPONSE
The phone isn’t the only place leads disappear.
Website forms, text messages and digital inquiries usually sit until the next business day. ORBIT answers them in seconds instead — identifying the job, capturing the service address, checking it is inside your service area, and only offering times your calendar actually has open. Anything outside the rules we agree on goes to a person.
of buyers choose the first business that responds to them.
LEADCONNECT · B2B SALES SURVEY
391%
more conversions when a lead is answered within the first minute.
VELOCIFY (2017) · INBOUND SALES LEADS
21×
more likely to qualify a lead when you reply within 5 minutes.
MIT LEAD-RESPONSE STUDY (2007) · B2B
— Web forms, texts and messages answered in seconds
— Qualified, service area checked, booked against real availability
— After-hours inquiries handled like business hours
03 — THE ORBIT REVENUE SYSTEM
From first ring to repeat customer.
One connected system rather than eight jobs nobody has time to remember. Not every lead runs the whole path — what happens next depends on whether the customer qualifies, books, cancels, or has the job completed. The sequence below shows the full route.
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EACH STEP RUNS ONLY WHEN THE ONE BEFORE IT APPLIES — NO ONE HAS TO REMEMBER IT
04 — THE REVENUE MATH
What are missed opportunities actually costing you?
MOVE THE SLIDERS TO MATCH YOUR BUSINESS · CALLS × 12 MONTHS × MISSED RATE × AVG VALUE × CLOSE RATE
ESTIMATE ONLY · GROSS REVENUE OPPORTUNITY, NOT PROFIT, RECOVERY OR ROI · NOT ALL MISSED CALLS WOULD HAVE BECOME SALES
05 — REPUTATION FILTERGoogle
Your best reviews go public. The bad ones come to you.
When the job wraps, ORBIT asks the customer how it went — privately, before anything reaches the internet. Happy customers are guided straight to your public Google review page. Unhappy ones are routed inward instead: the complaint lands with your team as a private alert and never becomes a public one-star. Pick a rating and watch it route.
— Feedback captured privately first — you see it before the public does
— Negative feedback filtered inward to your team, not onto your profile
—Satisfied customers pushed to Google, replies drafted in your voice
★
Ratings can move revenue — how much, in your trade, is unproven.
THE OFTEN-QUOTED 5–9% FIGURE IS HARVARD RESEARCH ON YELP RATINGS AND INDEPENDENT RESTAURANTS — NOT GOOGLE REVIEWS OR HOME SERVICES
HOW WAS THE JOB?
GoogleReviews
AFTER THE JOB — HOW FEEDBACK IS FILTERED
CUSTOMER
ORBIT FOLLOW-UP
HAPPY → GOOGLE PUBLIC REVIEW LINK
UNHAPPY → YOUR TEAM FILTERED — STAYS PRIVATE
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ONE-TAP REVIEW LINK
SENT TO THE CUSTOMER
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06 — ORBIT GROWTH
Your next job may already be in your database.
Past customers, dormant leads and open estimates are the cheapest work you will ever win. ORBIT reactivates them with email and text campaigns written in your voice — seasonal tune-ups, maintenance renewals, estimate follow-ups — sent on schedule without anyone chasing them.
$36
returned for every $1 spent on email marketing.
SOURCE: LITMUS / DMA
4.5B
email users worldwide — more than every social platform combined.
SOURCE: STATISTA
6×
higher transaction rates from personalized email.
SOURCE: EXPERIAN
— Spring — seasonal maintenance campaign
— Fall — pre-winter inspection reminder
— Open estimate — follow-up sequence
— Past customer — reactivation offer
— Maintenance plan — renewal notice
CONTENT ENGINE — SUPPORTING SERVICE
ORBIT can also turn your job photos, videos, reviews and testimonials into branded social content. Useful, but not the main event.
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orbit · campaign previewSCHEDULED ✓
WRITTEN, DESIGNED & SENT FOR YOUSENT TO PAST CUSTOMERS & OPEN ESTIMATES
07 — ORBIT WEB
Premium, 3D-crafted websites, built around the inquiry.
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CONCEPT DESIGNS · STATIC PREVIEWS, NOT LIVE SITES · NO CLIENT PROJECTS SHOWN YET
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STATIC IMAGE OF A CONCEPT DESIGN — NOT AN INTERACTIVE OR LIVE WEBSITE
08 — ORBIT DEFENSE
Find the exposures your business doesn't know about.
Most businesses have gaps nobody has checked — old passwords sitting in public breach data, MFA switched off, file sharing left open. The Security Snapshot is a limited 15-minute review of four areas, using public data plus settings you show us, written up in plain English.
A limited review, not an audit, penetration test or certification. It covers only the four checks listed below, and it cannot establish that your business is secure. You provide the domain and email addresses to check, and — for the account and backup checks — you show us the relevant settings on a call. Findings you can verify are marked as such; anything you tell us is recorded as self-reported.
orbit · security snapshot● SCANNING
Try the demo — run a scan
See the kind of findings a Snapshot surfaces. Scripted sample — it does not scan your business.
SAMPLE SCAN · ~20 SECONDS
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READY{{ l.text }}
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{{ threats }} findings to review · sample scorecard ready
Scripted demonstration — not a scan of your business.
WHY IT IS WORTH CHECKING
Small businesses are now routine targets.
Nobody picks your business off a list. Automated scripts sweep the entire internet looking for one weak password, one account without two-factor, one unpatched plugin — and a small operation is as reachable as a large one. Most incidents at businesses this size start with one reused password or one convincing email.
Every 39 seconds
The average rate at which internet-connected computers came under attack in a University of Maryland study — machines left online with weak passwords were hit roughly 2,244 times a day.
UNIVERSITY OF MARYLAND, A. JAMES CLARK SCHOOL OF ENGINEERING — CUKIER, RAMSBROCK & BERTHIER (2007). BRUTE-FORCE ATTACK RATE ON FOUR TEST MACHINES, NOT A BREACH RATE.
88%
Of data breaches trace back to an employee mistake — a click, a reused login, a file sent to the wrong address. Not a firewall failure. A person having a normal, busy day.
STANFORD UNIVERSITY PROF. JEFF HANCOCK WITH TESSIAN — "PSYCHOLOGY OF HUMAN ERROR" (2020). SURVEY OF 2,000 US & UK PROFESSIONALS.
Neither number is a prediction about your business. The point of the Snapshot is not alarm — it is knowing which doors are open so you can decide what to close first.
43%
of the data breaches analysed in one year's report involved small-business victims.
VERIZON DBIR 2019 · BREACHES ANALYSED, NOT ALL ATTACKS
$25k
median cost of cyberattacks across a full year for the smallest businesses surveyed — not per incident.
Daily off-site backup configured · restore not tested
CLEAR
EVERY FINDING COMES WITH A PLAIN-ENGLISH FIXPAGE 1 OF 1
EXAMPLE OF THE DELIVERABLE — FILLED WITH FICTIONAL FINDINGS
BUILT FOR BUSINESSES THAT HOLD REAL DATA
CONTRACTORS & TRADESMED SPAS & CLINICSPATIENT-DATA SENSITIVE PRACTICESLOCAL SERVICE BUSINESSES
If you handle client records, patient information or payments, the Snapshot documents what these four checks find today — so you can decide what to close first.
AFTER THE SNAPSHOT — OPTIONAL
Want us to fix it and keep watching?
The Snapshot is a standalone $99 report — yours to keep, with no obligation. If you'd rather not work the list yourself, we can close the findings for you and keep the four checks running every month.
STEP 2 · WE FIX IT
Remediation, done for you
We work the red and yellow findings off your scorecard — MFA switched on, exposed logins rotated, security headers added, plugins updated, backups tested — and hand back a re-scored report showing what changed.
— Quoted per scorecard, priced before any work starts
— No obligation — the $99 report stands on its own
STEP 3 · WE WATCH IT
Monthly security monitoring
The same four checks re-run every month. New breach exposure, a setting someone turned off, a site change that opens a hole — you get a fresh scorecard and an alert when something moves, not a surprise a year later.
— Monthly re-scan, re-scored report, alerts on new findings
— Flat monthly rate, cancel anytime
Ongoing monitoring is a recurring review of the same four checks — still not an audit, penetration test or certification. Remediation and monitoring are quoted separately after your Snapshot; nothing is charged without your sign-off.
All four checks — breach exposure, email, website & backup configuration
One-page red / yellow / green scorecard with your name on it
A prioritized fix list — what to close first, in plain English
A line-by-line walkthrough call, included
Yours to keep — no lock-in, no subscription
Nothing to fix? If these four checks turn up no issues, the Snapshot is on us. It still isn't a clean bill of health — it's four checks.
09 — EXAMPLE WORKFLOWS
Quiet systems. Clear workflows.
Four illustrative walkthroughs of how the system is set up and what runs in each step. These are constructed examples, not client deployments — no customer results are shown, because none are published yet.
01SERVICE BUSINESS — ILLUSTRATIVE WORKFLOW
Every call answered, including after hours.
The scenario: a six-truck service operation routing after-hours calls to voicemail. Configured this way, ORBIT answers, identifies the service, captures the address, checks availability and places the job on the dispatch calendar — escalating emergencies to the on-call tech.
WORKFLOW: INBOUND CALLSAFTER-HOURS ROUTING
Steps 1–3
Answer · identify the service · capture contact and service address
Steps 4–5
Check the calendar, then book — or hand the call to the on-call tech
02PLUMBING — ILLUSTRATIVE WORKFLOW
Web leads answered before they cool off.
The scenario: form and text inquiries arriving overnight and on weekends. Configured this way, ORBIT replies immediately, asks the qualifying questions, checks the service area, then books the visit into the existing calendar.
WORKFLOW: WEB & TEXT LEADSSERVICE-AREA CHECK
Steps 1–2
Reply to the inquiry · confirm the job and the address are in scope
Steps 3–5
Offer open times · book · notify the team with the details
03MULTI-TRADE — ILLUSTRATIVE WORKFLOW
The database was the cheapest lead source.
The scenario: a large list of past customers and no reactivation program. ORBIT Growth builds seasonal tune-up and open-estimate campaigns against the list the business already owns, then keeps them on schedule.
WORKFLOW: REACTIVATIONCAMPAIGN SCHEDULING
Steps 1–2
Segment the list · write and schedule the campaign in your voice
Steps 3–4
Replies answered and booked · results reviewed with you each cycle
04PROFESSIONAL SERVICES — ILLUSTRATIVE WORKFLOW
Checked once, then watched every month.
The scenario: a small firm books the $99 Security Snapshot. We check the supplied addresses against public breach records, review account settings together on a call, look at the domain configuration, and write up what each finding means. They engage us for ongoing monitoring — the same four checks re-run every month, with a re-scored report and an alert the moment something changes.
ORBIT DEFENSESECURITY SNAPSHOTONGOING MONITORING
Steps 1–3
Breach records · account settings reviewed with you · domain configuration
Step 4
Backup configuration recorded, then the written scorecard and walkthrough
Every month after
Ongoing monitoring: checks re-run, report re-scored, alerts on anything new
10 — ONE COMPANY, FOUR DIVISIONS
Revenue first. Everything else supports it.
ORBIT is a small managed-service company built for service businesses. Revenue is what we sell first and what we run day to day; Growth extends it to follow-up and reactivation. Web and Defense are separate, optional engagements you buy only if you want them.
ORBIT REVENUEFLAGSHIP
Every lead answered, qualified and booked.
Calls, forms and texts answered 24/7 — qualified, booked into a supported calendar, escalated to your team when a person is needed. We configure it, test it, monitor it and adjust it.
ORBIT GROWTH
Past customers, brought back.
Email and text campaigns that reactivate past customers, dormant leads and open estimates — seasonal, scheduled, written in your voice.
ORBIT WEB
Websites built to convert.
Premium interactive websites with real motion design, wired into the same revenue system. A separate project with its own scope — the work shown on this page is concept design.
ORBIT DEFENSE
Know what is exposed.
A limited 15-minute review of four security areas, written up in plain English. A separate purchase, priced and bought on its own.
CONNECTS TO TOOLS YOU MAY ALREADY USE
GoogleUSES GOOGLE'S OWN TOOLSReview requests point customers to your own Google Business Profile, and confirmed appointments are written to your Google Calendar. ORBIT is not a Google partner and is not endorsed or certified by Google.
QuickBooksstripeSlackOutlookCalendly
What each connection actually does: Google Calendar — read availability and create appointments. Google Business Profile — send customers to your review page. Outlook Calendar — read availability and create appointments. Calendly — create bookings on an existing event type. Slack — post new-lead and escalation notifications. QuickBooks and Stripe — pass customer and invoice details for the records you already keep. These logos show compatibility, not partnership, certification or endorsement. Whether a connection works depends on your software, plan and configuration, so we confirm it during onboarding before anything goes live.
Pick what you want looked at. We map what happens today from the moment a customer calls or submits an inquiry, show you where the jobs are being lost, and where ORBIT would answer, follow up or book. Takes two minutes to request.
NO COST·NO CONTRACT·REPLY BY EMAIL — NO COLD CALLS
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We only use your details to reply about your free audit. We never sell or share them. Questions? getorbitautomations@gmail.com
